I got zero tolerance for my O for 0 typo at the car park

I proved I had paid on the app, but Ealing council insists I pay a fine or go to court

I received a county court judgment when esure failed to answer my calls

I tried to contact it over a claim for four months, and then received a default notice for £11,000

Reader says it is unfair she would have to pay £2,000 to buy the battery in her Zoe, or £400 to have it removed

Firms could get up to a year to respond to mis-selling complaints after shock court ruling last month

His premium was £1,920 and I can’t get Sainsbury’s Bank to cancel the policy

Industry and Treasury hold urgent talks after court of appeal rules consumers were mis-sold loans

Learners trying to beat backlog can pay up to £195 with brokers who buy up slots and sell them on, according to motoring organisation

Bizarre arrangement would cost me nothing unless I called out a rescue van, in which case it would be £85 please

I was deemed an ‘unacceptable risk’ when it came to renewal

From hotels to housing, insurance to TV subscriptions, people who live and travel alone face a hefty penalty

I tried to pay the congestion charge twice but it didn’t collect the pending payments

Eagle-eyed reader and consumer solicitor say local bylaws are key to question of enforcement

The company had stopped my annual renewal without telling me and I don’t know a reason

Labour expected to roll back Conservatives’ 5p duty cut in the autumn statement in first increase since 2011

Many of the car’s safety features are useless without the device, and the company has known about this problem for years