My partner has to pay more car insurance – because he was born outside the UK

We’ve been driving here for 20 years but renewals are higher if you are foreign-born. Why?

Direct Line issues profit warning as inflation drives up cost of claims

Insurer’s shares fall as higher used car prices, costlier parts and longer repair times weigh on business

They only drive 1,100 miles a year and we found other quotes for between £450 and £650

It said that using my credit card for a deposit would cost me more than buying extra cover

It is banned from charging more for renewals than new deals, but the industry still has some tricks up its sleeve

A reader was stopped by police after the insurer sent a new policy number but did not renew cover

I’m a low-risk customer, but my renewal quote is up by 24%

A reader writes that the firm let him down after a no-fault accident

From just saying ‘no’ to the hard sell, to taking photographic evidence of every possible scratch or blemish

From using a cashback card to emptying your boot, there are ways to reduce running costs

Staff insisted the policy I already had was invalid and I needed its ‘SuperCover’

Premiums are expected to rise by 10% now drivers are back behind the wheel. Only electric cars have escaped

After a minor accident, the company said it was a write-off but refused to inspect the damage

The insurer seemingly collected it after the incident – now it has disappeared so I can’t make a claim

Joanna Davies was dragged along the road for 20 metres but has been offered less than half the £11,000 she has claimed